How to Complain and Get Results

Writing a consumer complaint letter requires keeping your emotions in check and knowing what you want from a company. When products or services fail, it’s easy to feel as if your complaints to Read more

Easiest way to deal with refunds request

Today we’re talking about a very important, and sometimes upsetting subject: how to deal with refund requests and unhappy customers.And yes, this comes up for all of us no matter who we are Read more

Steps to Squash a Customer’s Complaint

Customer complaints are inevitable. If you run a business that sells to the public no matter how great your goods or services are the old adage will eventually be proven true: You cannot please Read more

This Simple ‘Power Pose’ Can Change Your Life And Career

Everyone talks about the importance of “body language,” but few people understand how much of an impact it actually has — not just in the way others perceive us, but in terms of how we actually Read more

Networking Tips To Grow Your Business

Many businesses use networking as a key factor in their marketing plan. … Suppliers and businesses can be seen as networked businesses, and will tend to source the business and their Read more

Things You Should Never Say In A Job Interview

In an interview, your primary goal is to get across to the hiring manager why you—above all the other candidates—are the right person for the job. That you have the right set of skills, a great Read more

Your personality is your business card

This reminds me of the popular quote by Maya Angelou, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Read more

Options on how to set up a limited company

Start limited companySetting up a private limited company is perhaps simpler than you may think. You can incorporate yourself, or use a professional to do this for you. Here we look at what you need to form a

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Better ways to manage conflicts

Conflicts and disagreements can arise at any time, often seeming to appear out of thin air. The art of managing and resolving conflict is crucial both at home and at work. It starts by being aware of Read more

Building social skills in emotional intelligence

Ok so we will address social skills in emotional intelligence today. ‘Social skills’ is a very broad term, but it is also used quite specifically in the context of Emotional Intelligence.

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