How to Complain and Get Results
Writing a consumer complaint letter requires keeping your emotions in check and knowing what you want from a company. When products or services fail, it’s easy to feel as if your complaints to Read more
Writing a consumer complaint letter requires keeping your emotions in check and knowing what you want from a company. When products or services fail, it’s easy to feel as if your complaints to Read more
Today we’re talking about a very important, and sometimes upsetting subject: how to deal with refund requests and unhappy customers.And yes, this comes up for all of us no matter who we are Read more
Customer complaints are inevitable. If you run a business that sells to the public no matter how great your goods or services are the old adage will eventually be proven true: You cannot please Read more
Everyone talks about the importance of “body language,” but few people understand how much of an impact it actually has — not just in the way others perceive us, but in terms of how we actually Read more
Many businesses use networking as a key factor in their marketing plan. … Suppliers and businesses can be seen as networked businesses, and will tend to source the business and their Read more
In an interview, your primary goal is to get across to the hiring manager why you—above all the other candidates—are the right person for the job. That you have the right set of skills, a great Read more
This reminds me of the popular quote by Maya Angelou, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Read more
Conflicts and disagreements can arise at any time, often seeming to appear out of thin air. The art of managing and resolving conflict is crucial both at home and at work. It starts by being aware of Read more
Ok so we will address social skills in emotional intelligence today. ‘Social skills’ is a very broad term, but it is also used quite specifically in the context of Emotional Intelligence.