Go the extra mile to connect with your customer

Do you know there are several ways of connecting closely with your customers? First you have to go an extra mile for them. Get the customer service number from any one of your favorite companies and give them a call.

What happens next? Assuming you get through in the next hour, it’s most likely picked up by somebody reading directly from a script.

Everybody knows that you should “engage customers. ”You can’t read a social media blog post without seeing it mentioned somewhere. But we seldom talk about “why” or “how. ”It’s not enough to know just the demographics of your customers. Age and location data doesn’t tell you what you really need to know. Instead, you need to know your customers on a personal level so that you know what they want, why they buy, and why they don’t buy. Otherwise, you have only a superficial understanding of your customers.

I see this all the time when working with companies. Nobody’s buying, and the business can’t figure out why. However, it’s obvious when you see that their messaging is off, and people aren’t engaging with their campaigns. Nobody cares. Why? Because the company doesn’t understand their own business well enough yet. If you fix that root cause, it can create a domino effect that realigns all of the other issues.

23 replies
  1. Get Laid says:

    Right his very second you could be getting laid.
    Think about that for a moment. You could be having sex instead of jerking
    off.Tis topic brings my mind back to my customer. Thanks.

  2. Praca dla Prawnika says:

    The next time I read a blog, I hope that it doesnt disappoint me as much as this one. I mean, I know it was my choice to read, but I actually thought youd have something interesting to say. All I hear is a bunch of whining about something that you could fix if you werent too busy looking for attention.

  3. Squirt Cams says:

    This is very interesting, You’re a very skilled blogger.

    I have joined your feed and look forward to seeking more of your fantastic post.
    Also, I have shared your web site in my social networks!

  4. cost of clickfunnels says:

    I’m excited to discover this great site. I need to to thank you for your time just for this fantastic read!! I definitely appreciated every little bit of it and I have you book marked to check out new stuff on your site.

  5. Dirty Girl Cam says:

    Hi there, i read your blog from time to time and i own a similar one and
    i was just wondering if you get a lot of spam responses?
    If so how do you prevent it, any plugin or anything
    you can suggest? I get so much lately it’s driving me crazy so any help is very much appreciated.

  6. Cuckold Cams says:

    Thanks on your marvelous posting! I really enjoyed reading it, you are a great author.
    I will always bookmark your blog and will come back later on. I want to encourage that you continue
    your great work, have a nice day!

  7. Naked Nerds says:

    May I simply just say what a comfort to discover a person that
    truly understands what they’re talking about on the net.
    You definitely realize how to bring a problem to light and make
    it important. More people have to check this out and understand
    this side of your story. It’s surprising you’re not more popular since you most certainly have the

  8. minecraft says:

    I absolutely love your blog and find nearly all of your post’s to
    be just what I’m looking for. can you offer guest writers to write content for you?
    I wouldn’t mind composing a post or elaborating on a few of the subjects
    you write with regards to here. Again, awesome web log!


Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *