Gone are the days where customer transactions only transpire in person or over the phone. These days, the modern customer expects help on their terms — whether that be via social Read more
Truth be told, marketing today revolves around the customer. A customer-centric experience goes further than simply targeting Read more
Do you know there are several ways of connecting closely with your customers? First you have Read more
Customer satisfaction is important and customer satisfaction surveys are a fundamental practice every company should have in place. But for a luxury brand—or any brand that takes its customer Read more
So in a world where nearly everyone walks around with a sophisticated, globally-networked
Another way of making your business customer-centric is to Improve customer
Below are highlighted reasons why you need a customer-centric strategy………….. Did you know that, maintaining good relationships with an insurance customer is like raising a baby. Their Read more
Following the situation of the country, to forge ahead one needs to define the target market. And yeah, given the current state of the economy, having a well-defined target market is Read more