It’s often the customers who thank the people behind great customer service, and managers are the ones that usually recognize those praises.
However, simply saying a heartfelt thank you, in the form of a personal note or team e-mail, from someone from the top can make a huge difference for your team.
Some company leaders record messages of thanks for their team’s special efforts. They played those unexpected messages before the front-line pros settled in to watch a rented movie and eat popcorn during an extended afternoon break.
We, at Infinit, know and recognize that customers are the lifeblood of any business, and that the customer service team is responsible for keeping that lifeline flowing and running smoothly.
We understand the powerful and challenging role of customer service teams in providing value and creating a good customer experience. This is why we are one in celebrating and recognizing the awesome people working in the customer service industry.
You are doing a noble job providing the best customer experience for your companies! Kudos to all of you!