Payment Issues could lead to bad customer service
One issue that can lead to bad customer service is, payment. Refusing to pay, trying to postpone the payment with silly excuses or avoiding any
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One issue that can lead to bad customer service is, payment. Refusing to pay, trying to postpone the payment with silly excuses or avoiding any
There’s a rule in business that you should ‘fire’ 10% of your customers every year. It will free your resources to serve other, more profitable, clients. Working
Not all customers are kings. Although there are plenty of service gurus out there that will tell you that you should go out of your way to satisfy – even delight –
In 2018, AI-enabled bots will provide a better customer experience than human-to-human chat exchange, following the explosion of messaging services that
If you constantly cannot get hold of a client and he doesn’t respond to your messages, there might be a problem. Of course the customer might be ill, busy, or
In other to make your client fall in love with your business, learn to manage customer’s expectations. Far too many negative experiences with customers
Ok, one good way you can make your clients fall in love with your business is to
If you want a successful online business these days, it’s not enough to simply close the sale. You’ve got to help your customers fall in love with your business. In fact, 81% of companies who provide great customer experiences and customer satisfaction do much better than their competitors, according to the 2009 “Customer Experience Maturity Monitor” report from the […]
Well the fact is, in mediating, if you are contemplating a lawsuit, or perhaps just filed one, you have probably heard
The basic truth is, no matter how hard you work and how well you design solutions for customers, if you are weak in closing sales, you will suffer in your career. While closing