Speaking to a customer? Always speak in complete sentences. Don’t say, “Zip code?” Say, “May Read more
Customer satisfaction is important and customer satisfaction surveys are a fundamental practice every company should have in place. But for a luxury brand—or any brand that takes its customer Read more
So in a world where nearly everyone walks around with a sophisticated, globally-networked
Sometimes courage is the quiet voice at the end of the day saying: Don’t stop when you’re tired. Read more
Bosses have many options regarding how they relate to employees working for them. To be
What are your customers really hungry for? What do they need that you can provide that doesn’t Read more
As we all know, starting a new job comes with its challenges, mistakes at work place – especially
Another way of making your business customer-centric is to Improve customer
Below are highlighted reasons why you need a customer-centric strategy………….. Did you know that, maintaining good relationships with an insurance customer is like raising a baby. Their Read more
Obviously in life sometimes there are certain situations or challenges that are completely out of