Shock your customers with great customer service
Why is it that when we receive awesome customer service that we are so blown away? Have we become so used to mediocre Read more
Client Relationship: Try to get on the same page with your customer
Ok we are going to share an explanatory experience with you. Read more
Tips to improve customer experience
Speaking to a customer? Always speak in complete sentences. Don’t say, “Zip code?” Say, “May Read more
TWO: Be sure your business is customer-centric
Another way of making your business customer-centric is to Improve customer
What you need to know about competency-based interviews
Here’s a quick guide on what you need to know to ace the next competency-based interview that Read more
Customer service interview questions 2
People working in customer service jobs as representatives serve customers by providing product and service Read more
Customer service interview questions 1
So we decided to compile customer service interview questions every hiring manager should ask Read more
Best way to fight for your rights as an employee
You should know that, as an employee, you need to stand up for your rights. It can be difficult if you’re in an oppressive Read more
Workplace Harassment: How to protect yourself
We will start by explaining that, workplace harassment, either sexual or otherwise, is a sad Read more